---
title: Refund Policy | Marbon DuctsTeam
description: Refund Policy for Marbon DuctsTeam. Last updated 2026-05-02.
url: https://marbonductsteam.com/refund-policy
business: Marbon DuctsTeam
phone: 470) 412-5687
city: Marietta
state: GA
last_updated: 2026-05-02
---

# Refund Policy | Marbon DuctsTeam

> Refund Policy for Marbon DuctsTeam. Last updated 2026-05-02.

# Refund Policy

Last updated 2026-05-02.

## Refund & Cancellation Policy

*Last updated: 2026-05-02*

At Marbon DuctsTeam, we pride ourselves on delivering exceptional air duct and HVAC cleaning services across Marietta, GA, and surrounding areas including Fair Oaks, Elizabeth, Smyrna, and Kennesaw. Our priority is to ensure a seamless and satisfactory experience for all our esteemed clients. This policy outlines the terms concerning cancellations, refunds, and any service-related issues.

### Cancellation Notice

We understand that circumstances may change, and you might need to adjust or cancel your scheduled service. We kindly request that any cancellations or rescheduling be communicated to us at least 48 hours prior to your appointment. This notice allows us to adjust our schedule accordingly and offer your slot to another client in need.

To cancel or reschedule your appointment, please contact our customer service team directly by phone or email. We are available to assist you with any changes during our business hours, ensuring a smooth process.

### Partial Refunds

#### Eligibility for Partial Refunds

In the event that a service is cancelled less than 48 hours before the scheduled time, we offer a partial refund. This partial refund covers the deposit paid at the time of booking, minus a small administrative fee to cover any preparatory work already undertaken by our dedicated team.

Should you need to cancel on the day of service, please note that a larger portion of the service fee will be retained to account for the resources allocated and mobilized for your appointment.

#### Processing of Refunds

Refunds, when applicable, will be processed promptly. Allow 5-10 business days for the refund to reflect in your account, depending on your financial institution.

### Weather Delays

Marietta, GA, can experience variable weather conditions, sometimes impacting scheduled services. Should inclement weather arise, requiring us to postpone your appointment, we will inform you promptly. Our team will prioritize rescheduling your service at the earliest convenience with no additional charges incurred.

Your safety and that of our team remain paramount, and we appreciate your understanding and cooperation should weather-related adjustments be necessary.

### Unhappiness Guarantee

#### Service Quality Assurance

At Marbon DuctsTeam, we stand firmly behind the quality and meticulous nature of our services. Should you feel dissatisfied with any aspect of our work, please inform us within 48 hours of service completion. Our commitment is to rectify any reasonable concerns promptly and professionally.

#### Resolution Process

- **Inspection and Feedback**: We will arrange for a follow-up inspection with our senior technician to assess the situation and gather your valuable feedback.
- **Rectification**: If the assessment concludes that our service was not up to our esteemed standards, we will arrange for a complimentary service to address any deficiencies.

Our clients in Marietta and surrounding areas have always been the heart of our business, and our unhappiness guarantee ensures that you receive the experience and results you deserve.

### Contact Us

We welcome any questions or concerns you may have regarding this policy or any of our services. Please feel free to contact us at:

- **Phone**: [Your Contact Number]
- **Email**: [Your Email Address]

Marbon DuctsTeam appreciates your trust and support as we continue to provide premium air duct and HVAC cleaning services. Our policy reflects our dedication to a refined service experience, tailored to your needs, ensuring satisfaction at every turn.

Thank you for choosing Marbon DuctsTeam.

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## About Marbon DuctsTeam

Marbon DuctsTeam · Air Duct & HVAC Cleaning · 405 Sycamore St, Marietta, GA 30060 · Phone: 470) 412-5687 · Rated 5/5.

Canonical URL: https://marbonductsteam.com/refund-policy